Frequently Asked Questions
pqc88 answers to all your questions in one place
Learn everything in detail — from opening an account and depositing or withdrawing money, to claiming bonuses, cricket betting and safe gaming.
pqc88 is one of Bangladesh's popular online betting and casino platforms. Whether you are a new player or an experienced member, there are always questions on your mind. On this page we have arranged the most frequently asked questions into five categories: Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you do not find an answer, our 24/7 Bengali live chat support is always ready.
Account and Registration
To open an account at pqc88 you need an active mobile number, a username and password, and your correct date of birth. Our registration process is quick and simple — your account is activated in just a few minutes. Providing accurate information is important, as identity verification may be required at the time of withdrawal.
No. Each user at pqc88 may hold only one account. Creating multiple accounts using the same device, mobile number or payment method may result in those accounts being suspended and bonuses cancelled. If you run into any trouble, please contact our support team.
First make sure your username and password are correct and that Caps Lock is off. If you have forgotten your password, use the password reset option. If the problem continues, clear your browser cache and cookies and try again, or contact our 24/7 live chat support.
Yes. pqc88 is fully mobile-friendly and works smoothly on any modern browser on Android and iOS devices. You can enjoy the full gaming experience on mobile without downloading a separate app.
After logging in, go to your account settings and select the "Change Password" option. Your new password should be at least 8 characters long — use a mix of numbers and uppercase letters to keep it strong. It is recommended that you change your password regularly for security.
Deposits and Withdrawals
Deposits made to pqc88 via bKash are generally credited to your account instantly. In some cases a network issue may cause a delay of up to a few minutes. The minimum deposit amount is ৳100 and there are no additional charges.
Yes. Nagad is one of the supported payment methods at pqc88. bKash, Rocket and Upay can also be used. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Transactions are fast and secure across all methods.
The standard processing time for withdrawals at pqc88 is 5–30 minutes. Whether you use bKash, Nagad, Rocket or Upay, you will receive your money quickly. The minimum withdrawal is ৳1,000 and withdrawals become even smoother once your account is fully verified.
pqc88 does not charge any additional fees on deposits or withdrawals. However, bKash, Nagad or Rocket may apply their own transaction charges. It is a good idea to check your wallet provider's charges before making a withdrawal.
The deposit limit via Rocket and Upay depends on the limits set by the payment provider. On pqc88's side, the minimum deposit is ৳100 and no upper limit generally applies. For more details, please ask in our 24/7 support chat.
Once the withdrawal process has started, cancellation is generally not possible as our processing time is only 5–30 minutes. If you want to cancel immediately after submitting the request, contact live chat — assistance may be possible if the process has not yet been completed.
Games and Rules
To bet on BPL (Bangladesh Premier League) matches at pqc88, first log in to your account and go to the cricket section. Select the match you want from the list, choose your market and set your stake amount. Check the odds carefully before confirming.
Yes. Live cricket betting is available at pqc88, allowing you to place bets in real time while a match is in progress. Live markets are available for IPL, T20 World Cup, ICC tournaments, BPL and other major international and domestic tournaments.
RTP (Return to Player) is a theoretical figure showing what percentage of total bets a game returns as winnings over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is an average across many rounds, not a guaranteed result for every spin.
All slots and casino games at pqc88 are powered by world-class game providers using certified Random Number Generators (RNG). Well-known developers such as Pragmatic Play, PG Soft, JILI and Evolution Gaming are regularly audited by third-party auditors.
Live casino games feature real human dealers, and through video streaming you get the feeling of playing at a real table from home. Live tables from Evolution Gaming and Ezugi — including Roulette, Baccarat, Blackjack and many more games — are available at pqc88.
Bonuses and Promotions
New members at pqc88 receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. This means depositing ৳1,000 lets you start playing with ৳3,000 in total. To receive the bonus, make a minimum first deposit of ৳100 after creating your account and activate the bonus option.
The wagering requirement for the pqc88 welcome bonus is 10 times (10x). For example, if you receive a ৳5,000 bonus, you must place a total of ৳50,000 in bets before withdrawing. Wagering contributions may differ by game — please read the full terms and conditions.
pqc88's VIP program has three tiers — Bronze, Silver and Gold. New members start at Bronze (weekly cashback up to 0.3%). Through regular play and higher activity, you can move up to Silver (0.7%) and Gold (1.0%).
Yes. During festivals such as Pohela Boishakh, Eid ul-Fitr, Eid ul-Adha and Victory Day, pqc88 offers special cashback deals, reload bonuses and free bet promotions. Check the promotions page regularly and stay connected with us for updates on new offers.
For the latest information on current promotions at pqc88, ask in live chat support or check the promotions section. We regularly launch new bonuses and offers, so it is worth visiting the site often.
Security and Responsible Gaming
Absolutely. pqc88 uses SSL encryption technology to keep your personal information and financial data secure. We never share your information with third parties. To learn more about our approach, please read the Privacy Policy page.
pqc88 is for players aged 21 and over only. Minors are strictly prohibited from opening an account or playing any game. Providing false information during age verification will result in the account being closed and deposited funds will not be returned.
pqc88 offers self-exclusion and deposit limit features to help you keep your gaming habits in check. To set this up, contact our 24/7 live chat or reach us at [email protected]. Our support team will help you activate responsible gaming tools.
Gaming is entertainment — not an addiction. If you feel your playing habits are getting out of control, contact our support team immediately. We can help set limits on your account or temporarily suspend it. For more information on responsible gaming, visit our Responsible Gaming page.
Yes. pqc88's support team provides service in Bengali via live chat 24 hours a day, 7 days a week. Our support remains active during Eid, Pohela Boishakh and all national festivals. You can also reach us by email at [email protected].
Still have questions?
Our expert support team is with you in Bengali 24/7. Chat with us on live chat right now or send us an email — we respond quickly.